terms and conditions for hotel reservations at theroyalhotel cardiff
1. to guarantee a reservation to be held for your arrival date
either pre-payment, a credit card or if a corporate reservation
with credit agreement with Niche Hotels is in place, a commitment
on headed paper to pay for the room must be given.
2. should the room need to be cancelled, this may be done in writing
24-hours prior to the booked arrival date at 9am without penalty.
3. for continuity all amendments must also be made in writing.
4. should the room need to be cancelled after 24-hours prior to
the arrival date the full amount of the booking less VAT for the
first night will be due and taken on that date, any future nights
on a multiple night booking will be automatically released unless
requested to continue to hold the room or rooms for the remainder
of the stay by the booker both verbally and then in writing. If
the booking is a multiple night stay and the rooms are requested
to be continually held, the booker understands that they are already
within 24-hour cancellation for the next night and will agree to
pay for the accommodation should they require to cancel.
5. the hotel management and staff will do all they can to assist
guests and bookers of accommodation, but amendments to bookings
are the sole responsibility of the booker and/or guest.
6. special town events taking place can dramatically change the
terms and conditions and if booking for or during one of these
occasions the booker will be informed at the time of placing the
booking as pre-payment and restrictions may apply.
7. for further information on terms and conditions contact enquiries@nichehotels.com |
